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- Purchasing/contracts at the Store
Purchasing/contracts at the Store
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Can I return or cancel a product?5
As described at the store, due to the nature of the products, in general we do n…
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I want to change my registered credit card.0
You can change your registered credit card by following the procedure below. …
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I want a receipt.0
When you place an order at the Live2D Store and complete payment, you can output…
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I want to check the contract status.0
You can check the contract status of the purchased license. …
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How do I renew my plan?2
Renewing plans (Monthly Plan or Annual Plan) Customers using a credit card Payme…
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What credit cards are supported?0
We accept Visa, Master Card, JCB, American Express, Diners Club, and Discover. …
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Do you support prepaid cards?0
We are sorry but prepaid cards are not supported. Please use a credit card or b…
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Do you accept debit cards?2
We are very sorry but we do not accept debit cards. Available payment options ma…
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I want a quotation (price preview).0
If you are considering purchasing at the Live2D Store, you can output a quotatio…
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I want to take back (undo) the “Cancel renewal0
Once completed, "Cancel renewal" cannot be undone by the user. This is why we c…