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Purchasing/contracts at the Store
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I want to change the payment method.0
We apologize but there currently is no function for changing the method of payme…
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I accidentally bought the wrong license. Can I change it?0
If you accidentally bought the wrong product, contact us within 14 days after th…
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I want an invoice.3
After placing an order at the Live2D Store, you can output an invoice. …
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How can I confirm the amount of discount applied in the second and third years?0
Customers using an Annual Plan 45 days before the contract renewal date, we wil…
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Are there any discounts on purchases?1
With an Annual Plan contract, if you continue for more than one year, a discount…
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I want to cancel my Subscription. (I want to stop renewals.)24
If you wish to cancel your Subscription, you must complete the “Cancel renewal” …
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New FAQs- [-103 Error] License Activation Failed
- How is the scale of a business, which affects the licensing fees for the SDK release license (Publication license agreement), determined?
- I would like to conclude an SDK Release License (Publication License Agreement).
- The following notice appears on the license fee page. “The fees below are those after applying the special discount for displaying the Live2D logo in your app & listing your app in our Showcase page.” What are the fees if I don’t do this?
- I want to publish content using a Live2D Cubism SDK, but the plan is not posted on the official website.
- Not Received a Coupon?
- Can I use a Student Discount Coupon along with a Referral Discount Coupon?
- Can I issue multiple Referral Discount Coupons?
- Top 10 Helpful FAQs
- A warning appears when trying to install on macOS 10.15 Catalina or later.
- I want to use a coupon.
- I’d like to use FREE version without using Trial version.
- Can I use it for free?
- Can I use it on multiple PCs with a single license key?
- Is there an academic license? (Student Discount Program)
- Guidance on addressing Log4j’s security vulnerability (CVE-2021-44228)
- Cubism Editor・Viewer does not start or work properly（Windows）
- I want to deactivate a license / transfer it to a new PC.
- I received “Payment Error” email (Credit Card)
