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- Purchasing/contracts at the Store
Purchasing/contracts at the Store
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I want to cancel my Subscription. (I want to stop renewals.)14
If you wish to cancel your Subscription, you must complete the “Cancel renewal” …
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Can I return or cancel a product?5
As described at the store, due to the nature of the products, in general we do n…
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I want an invoice.3
After placing an order at the Live2D Store, you can output an invoice. …
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Can I accept contracted work using Live2D?2
If a customer who uses Live2D Cubism Editor is a General User or Small-Scale Ent…
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How do I renew my plan?1
Renewing plans (Monthly Plan or Annual Plan) Customers using a credit card Payme…
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I want to change the email address of the person in charge.1
The email address of the person in charge who was assigned at the time when the …
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Do you accept debit cards?1
We are very sorry but we do not accept debit cards. Available payment options ma…
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Do I need to switch my plan from Cubism PRO for indie to Cubism PRO for business when the Latest Sales are no longer a Small-Scale Enterprise?0
You need to switch a plan from PRO for indie to PRO for business when the sales …
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Do you support prepaid cards?0
We are sorry but prepaid cards are not supported. Please use a credit card or b…
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I was asked for “3D Secure” authentication for credit card transactions. What should I do？0
"3D Secure" is a service provided by credit card companies to verify your identi…
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New FAQs- Cubism Editor・Viewer does not start or work properly（Windows）
- A warning appears when trying to install on macOS 10.15 Catalina or later.
- Which payment options can I use? Are there any fees for using them?
- Can I use multiple coupons together at Live2D Store?
- (-1011 error) You have reached maximum license files.
- I was asked for “3D Secure” authentication for credit card transactions. What should I do？
- Can I use the Student Discount coupon even if the Live2D Store account is created with a personal email?
- Do I need to switch my plan from Cubism PRO for indie to Cubism PRO for business when the Latest Sales are no longer a Small-Scale Enterprise?
- Top 10 Helpful FAQs
- A warning appears when trying to install on macOS 10.15 Catalina or later.
- I want to use a coupon.
- I’d like to use FREE version without using Trial version.
- Can I use it for free?
- Can I use it on multiple PCs with a single license key?
- Guidance on addressing Log4j’s security vulnerability (CVE-2021-44228)
- Is there an academic license? (Student Discount Program)
- I want to deactivate a license / transfer it to a new PC.
- I received “Payment Error” email (Credit Card)
- Can I create and sell R18 content?
