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Purchasing/contracts at the Store
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I want to cancel my Subscription. (I want to stop renewals.)14
If you wish to cancel your Subscription, you must complete the “Cancel renewal” …
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Can I return or cancel a product?5
As described at the store, due to the nature of the products, in general we do n…
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I want an invoice.3
After placing an order at the Live2D Store, you can output an invoice. …
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Can I accept contracted work using Live2D?2
If a customer who uses Live2D Cubism Editor is a General User or Small-Scale Ent…
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How do I renew my plan?1
Renewing plans (Monthly Plan or Annual Plan) Customers using a credit card Payme…
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I want to change the email address of the person in charge.1
The email address of the person in charge who was assigned at the time when the …
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Do you accept debit cards?1
We are very sorry but we do not accept debit cards. Available payment options ma…
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Do I need to switch my plan from Cubism PRO for indie to Cubism PRO for business when the Latest Sales are no longer a Small-Scale Enterprise?0
You need to switch a plan from PRO for indie to PRO for business when the sales …
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Do you support prepaid cards?0
We are sorry but prepaid cards are not supported. Please use a credit card or b…
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I was asked for “3D Secure” authentication for credit card transactions. What should I do?0
"3D Secure" is a service provided by credit card companies to verify your identi…