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Agreement
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Can I return or cancel a product?5
As described at the store, due to the nature of the products, in general we do n…
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Can I publish tutorials, educational materials, and books that use Live2D Cubism?0
Yes, there are no restrictions or required contracts for publishing tutorials, t…
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Can I use the sample models for commercial purposes?2
When publishing (publishing, distributing, or selling) works using sample materi…
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I want to hold a Live2D seminar (and receive a speaker’s fee).0
In short, teaching a third party how to use Live2D in exchange for a fee is not …
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I want to check the contract status.0
You can check the contract status of the purchased license. …
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Is there a procedure for changing the SDK version?0
There is no particular procedure for changing the SDK version. The license fee …
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What is an Expandable Application?0
“Expandable Application” means any work having significant expandability among s…
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What is the SDK Release License (Publication License Agreement)? In what cases do I need a contract?1
A contract is required in order to publish content using a Live2D Cubism SDK. T…
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How do I renew my plan?2
Renewing plans (Monthly Plan or Annual Plan) Customers using a credit card Payme…
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I want to take back (undo) the “Cancel renewal0
Once completed, "Cancel renewal" cannot be undone by the user. This is why we c…
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New FAQs- [-103 Error] License Activation Failed
- How is the scale of a business, which affects the licensing fees for the SDK release license (Publication license agreement), determined?
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- Top 10 Helpful FAQs
- A warning appears when trying to install on macOS 10.15 Catalina or later.
- I want to use a coupon.
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- Is there an academic license? (Student Discount Program)
- Guidance on addressing Log4j’s security vulnerability (CVE-2021-44228)
- Cubism Editor・Viewer does not start or work properly（Windows）
- I want to deactivate a license / transfer it to a new PC.
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