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License
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How long does it take to receive a license key after purchasing it?1
The timing of license key issue depends on the method of payment. Immediate iss…
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I accidentally bought the wrong license. Can I change it?0
If you accidentally bought the wrong product, contact us within 14 days after th…
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I want to take back (undo) the “Cancel renewal0
Once completed, "Cancel renewal" cannot be undone by the user. This is why we c…
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[8 Error] License is damaged or missing.0
It is possible that for some reason, your license activation file has become dam…
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Is there a volume discount?0
We provide a volume discount coupon for a single purchase with more than 50 subs…
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What if a local government (or non-profit organization) wants to purchase a PRO license?0
The plans which are available for this software vary depending on the purpose of…
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How to check RLM_DIAGNOSTICS.log0
When a problem occurs, Live2D may ask you to submit RLM_DIAGNOSTICS.log in order…
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I want to change my license key.0
We apologize but with the current system, it is not possible to change a license…
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I have already used my student discount once. Can I apply it again?0
In general, the student discount coupon can be used only once per individual. Fo…
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Do I need an Internet connection to activate my license key?0
An Internet connection is required in order to activate a license key for the fi…
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New FAQs- Can files (cmo3, can3, moc3) created in the alpha version of Cubism Editor be opened in other versions?
- What are the specifications for a PC that runs Cubism Editor smoothly?
- Is it okay if I use Cubism Editor, Cubism SDK, and/or sample models with content that uses AI technology?
- How to check RLM_DIAGNOSTICS.log
- How is the scale of a business, which affects the licensing fees for the SDK release license (Publication license agreement), determined?
- I would like to conclude an SDK Release License (Publication License Agreement).
- The following notice appears on the license fee page. “The fees below are those after applying the special discount for displaying the Live2D logo in your app & listing your app in our Showcase page.” What are the fees if I don’t do this?
- I want to publish content using a Live2D Cubism SDK, but the plan is not posted on the official website.
- Top 10 Helpful FAQs
- A warning appears when trying to install on macOS 10.15 Catalina or later.
- I want to use a coupon.
- I’d like to use FREE version without using Trial version.
- Can I use it for free?
- Can I use it on multiple PCs with a single license key?
- Cubism Editor・Viewer does not start or work properly（Windows）
- Is there an academic license? (Student Discount Program)
- Can I use it for my YouTube or Twitch broadcasts?
- I received “Payment Error” email (Credit Card)
- Guidance on addressing Log4j’s security vulnerability (CVE-2021-44228)
