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License
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Is there a volume discount?0
We provide a volume discount coupon for a single purchase with more than 50 subs…
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[-103 Error] License Activation Failed0
A -103 error is caused by a network problem. If you are using proxy settings as …
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I have already used my student discount once. Can I apply it again?0
In general, the student discount coupon can be used only once per individual. Fo…
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I want to change my license key.0
We apologize but with the current system, it is not possible to change a license…
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What is the information (host name or IP) for the license activation server?0
This is needed when your PC communicates with the network through a proxy server…
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Do I need an Internet connection to activate my license key?0
An Internet connection is required in order to activate a license key for the fi…
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I want to go back to the FREE version.0
Whether or not this is possible depends on the type of license you are using. T…
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How long does it take to receive a license key after purchasing it?0
The timing of license key issue depends on the method of payment. Immediate iss…
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I want to transfer my license to another company.0
We apologize for the inconvenience, but as described in the Software License Agr…
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I accidentally bought the wrong license. Can I change it?0
If you accidentally bought the wrong product, contact us within 14 days after th…