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Purchasing/contracts at the Store
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I was asked for “3D Secure” authentication for credit card transactions. What should I do？1
"3D Secure" is a service provided by credit card companies to verify your identi…
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What credit cards are supported?1
We accept Visa, Master Card, JCB, American Express, Diners Club, and Discover. …
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I want to check the contract status.0
You can check the contract status of the purchased license. …
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Can I issue multiple Referral Discount Coupons?0
You cannot issue multiple Referral Discount Coupons simultaneously. However, you…
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I want a receipt.0
When you place an order at the Live2D Store and complete payment, you can output…
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Not Received a Coupon?0
If you haven't received your coupon, please follow these steps: 1. Check Your E…
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I accidentally bought the wrong license. Can I change it?0
If you accidentally bought the wrong product, contact us within 14 days after th…
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I want to change my registered credit card.0
You can change your registered credit card by following the procedure below. …
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I want to change the payment method.0
We apologize but there currently is no function for changing the method of payme…
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I would like to operate as an agent for purchasing and sales.0
Proxy purchases and agent sales of PRO licenses are not permitted, regardless of…
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New FAQs- Can files (cmo3, can3, moc3) created in the alpha version of Cubism Editor be opened in other versions?
- What are the specifications for a PC that runs Cubism Editor smoothly?
- Is it okay if I use Cubism Editor, Cubism SDK, and/or sample models with content that uses AI technology?
- How to check RLM_DIAGNOSTICS.log
- How is the scale of a business, which affects the licensing fees for the SDK release license (Publication license agreement), determined?
- I would like to conclude an SDK Release License (Publication License Agreement).
- The following notice appears on the license fee page. “The fees below are those after applying the special discount for displaying the Live2D logo in your app & listing your app in our Showcase page.” What are the fees if I don’t do this?
- I want to publish content using a Live2D Cubism SDK, but the plan is not posted on the official website.
- Top 10 Helpful FAQs
- A warning appears when trying to install on macOS 10.15 Catalina or later.
- I want to use a coupon.
- I’d like to use FREE version without using Trial version.
- Can I use it for free?
- Can I use it on multiple PCs with a single license key?
- Cubism Editor・Viewer does not start or work properly（Windows）
- Is there an academic license? (Student Discount Program)
- Can I use it for my YouTube or Twitch broadcasts?
- Guidance on addressing Log4j’s security vulnerability (CVE-2021-44228)
- I received “Payment Error” email (Credit Card)
