Renewing plans (Monthly Plan or Annual Plan)
Customers using a credit card
Payment will be automatically made on the renewal date, so no procedure is required.
However, if the credit card has expired or cannot be used for some reason, payment will not be accepted. In that case, please log into the Live2D Store and update your credit card information.
Note: Please note that if the problem is not resolved, your plan will be automatically canceled 14 days after the payment error occurs.
Customers using a PayPal
Payment will be automatically made on the renewal date, so no procedure is required.
However, if the PayPal transaction fails for some reason, your payment will not be processed. In that case, please solve the problem with PayPal and contact store@live2d.com immediately.
Note: Please note that if the problem is not resolved, your plan will be automatically canceled 14 days after the payment failure occurs.
PayPal(united states)
https://www.paypal.com/us/webapps/mpp/home
Plans that cannot be renewed (3-Year Plan)
These plans can only be used during the valid period.
To continue use after the period ends, please purchase a new subscription plan.