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Purchasing/contracts at the Store
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Not Received a Coupon?0
If you haven't received your coupon, please follow these steps: 1. Check Your E…
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I accidentally bought the wrong license. Can I change it?0
If you accidentally bought the wrong product, contact us within 14 days after th…
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I want to change my registered credit card.0
You can change your registered credit card by following the procedure below. …
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I want to change the payment method.0
We apologize but there currently is no function for changing the method of payme…
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I would like to operate as an agent for purchasing and sales.0
Proxy purchases and agent sales of PRO licenses are not permitted, regardless of…
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I want to take back (undo) the “Cancel renewal0
Once completed, "Cancel renewal" cannot be undone by the user. This is why we c…
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New FAQs- The last frame of the timeline is not being output.
- How do I change my cookie preferences?
- Can files (cmo3, can3, moc3) created in the alpha version of Cubism Editor be opened in other versions?
- What are the specifications for a PC that runs Cubism Editor smoothly?
- Is it okay if I use Cubism Editor, Cubism SDK, and/or sample models with content that uses AI technology?
- How to check RLM_DIAGNOSTICS.log
- How is the scale of a business, which affects the licensing fees for the SDK release license (Publication license agreement), determined?
- I would like to conclude an SDK Release License (Publication License Agreement).
- Top 10 Helpful FAQs
- A warning appears when trying to install on macOS 10.15 Catalina or later.
- I want to use a coupon.
- I’d like to use FREE version without using Trial version.
- Can I use it for free?
- Can I use it on multiple PCs with a single license key?
- Cubism Editor・Viewer does not start or work properly（Windows）
- Is there an academic license? (Student Discount Program)
- Can I use it for my YouTube or Twitch broadcasts?
- I received “Payment Error” email (Credit Card)
- I want to deactivate a license / transfer it to a new PC.
