If you wish to cancel your Subscription, you must complete the “Cancel renewal” procedure before the next renewal date (based on Japan Standard Time ((GMT+9)).
The procedure is as follows.
Step 2
Click [Member Information].
Click [Member Information] in the menu.
Step 3
Click [Purchase History].
Click the [Purchase History] button below the member information.
Step 4
Click [Cancel renewal].
Select the Subscription you want to cancel and click [Cancel renewal].
MEMO
Once “Cancel renewal” is set, the Subscription will be canceled on the next renewal date. However the Subscription remains valid until then. Note
• Be aware that once you set “Cancel renewal,” the Subscription cannot be restored.
• Even after setting “Cancel renewal,” you must continue to pay the contract fee until the next contract renewal date.
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