Live2DHelp

menu
Search for any term
Purchasing/contracts at the Store

I want to change the email address of the person in charge.

2020/06/02 (Tue)
1 Helpful

The email address of the person in charge who was assigned at the time when the license was purchased can be changed by completing the procedure below.

Step 1
Log into the Live2D Store.
Log into the Live2D Store.
Live2D Store
https://store.live2d.com/en/
Step 2
Click [Purchase History].

Click the [Purchase History] tab.

Step 3
Click the [Edit] button for the product.
The purchase history is displayed. Check the license information and check the “Items” field.
The assigned email address is displayed. Click the [Edit] button next to the email address you want to change.

Step 4
Enter the new email address.
You will be able to enter the email address. Enter the new email address that you want to use.
After entering, click the [Update] button next to it.

This completes the operation.
Note
• You cannot change the email address of a license that is set to “Cancel renewal.”
• You cannot change the email address of a license that is deactivated.
Share on SNS