If a credit card payment error occurred, you will receive an email with the subject line “Credit Card Error: Announcement of automatic continuing charging process.” If this occurs, please correct the problem within 7 business days.
Credit card update procedure
• Confirm that your credit card is valid.
• Log into the Live2D store, then select [Member Information] → [Click here to change credit card >] → [Update].
Note: The above update procedure is necessary even when you are using a previously registered credit card.